Meridian Pediatric Clinic — Tickets & Inquiries Reception Desk

IAD 241 Human Environments — Project 02

Meridian
Pediatric
Clinic

A pediatric primary care clinic designed around the choreography of a historic train hall — transforming infection control into an intuitive, child-centered journey.

Typology
Healthcare / Pediatric
Location
Charlotte, NC
Scale
1/8" = 1'-0"
Focus
Wayfinding · Pediatric Design
Year
2024
Concept

Dual-Track Care.
The choreography of a historic train hall — translated into a calm, legible journey for young patients.

Two parallel "tracks" guide well and sick visitors along separate yet visually connected routes, converging at a central nurse hub that acts as both ticket counter and reassuring landmark. The dual-entry system is the primary wayfinding strategy — each patient enters through a dedicated sick or well corridor, reducing cross-contamination while eliminating the clinical anxiety of a traditional medical facility.

Exam rooms become individual cars with landscape "windows," where soft, desaturated surfaces and controlled lighting temper the excitement of travel into a sense of safety. The arched detailing drawn from Beaux-Arts train stations transforms a functional healthcare environment into a space children can read intuitively — movement, rhythm, and arrival as design language.

The result is a clinic that uses wonder to reduce fear. Pediatric wayfinding is not signage — it is atmosphere, sequence, and spatial identity working in unison.

Design Strategy
01

Dual-Track
Separation

Separate sick and well entries and corridors eliminate cross-contamination pathways while maintaining visual connection through the central nurse hub — turning infection control into intuitive spatial logic.

Infection Control
02

Child-Centered
Wayfinding

Arched forms, landscape "windows," and a train-hall aesthetic give children a spatial narrative to follow. Movement through the clinic becomes a journey, not a transit through anxiety.

Pediatric Design
03

Anthropometric
Equity

Furniture, counter heights, sightlines, and spatial sequencing are calibrated across a 0–18 age range — from toddler scale to adolescent proportion — ensuring equitable access and comfort for all users.

Accessibility · ADA
01

Programming Diagram

Meridian Pediatric Clinic — Space Bubble Diagram
Bubble Diagram — Spatial Relationships & Zone Clustering Public · Clinical Core · Staff/Admin · Support
Public
Reception, Waiting,
Nurse Stations, WC
Clinical Core
Exam Cluster, Vitals,
Patient Education, Meds
Staff / Admin
Lounge, Office,
Lockers, Staff WC
Support
Soil, Clean Supply,
Utility Spaces
02

Design Ideation

Exam Room Carriage — Design Ideation Sketch
Exam Room as Train Carriage — Ideation Sketch Pencil on Paper

Each exam room is conceived as a self-contained carriage: a rounded, soft-cornered shell with an oval porthole window, a single upholstered seat, and a barrel-vaulted ceiling overhead. The carriage vocabulary transforms a clinically anxious space into something a child can read as familiar — a seat on a train, not a table in a procedure room.

Exam Cluster — Curved Plan Ideation Sketch
Exam Cluster — Curved Racetrack Plan · Ideation Sketch Pencil on Paper
03

Floor Plan

Meridian Pediatric Clinic Floor Plan with Key
Floor Plan — Meridian Pediatric Clinic Scale: 1/8" = 1'-0"  ·  20 Program Spaces
04

Program

01
Reception
02
Sick Entry
03
Well Entry
04
Well Nurse Station
05
Sick Nurse Station
06
Well Waiting
07
Sick Waiting
08
Public WC
09
Well Nurse Station
10
Sick Nurse Station
11
Exam Cluster
12
Conference
13
Education
14
Provider Workroom
15
Clean Supply
16
Staff Lounge
17
Staff WC
18
Staff Lockers
19
Utility
20
Soiled Utility
05

Wayfinding Strategy

Well Track

The Well Corridor —
Arrival as Celebration

Well patients enter through a dedicated entry that opens into the well waiting area — light, spacious, and oriented toward natural light. The nurse station anchors orientation, acting as the "ticket counter" landmark. Barrel vault skylights and ribbon cloud pendants create a sense of arrival that is calming rather than clinical.

Sick Track

The Sick Corridor —
Control Without Anxiety

Sick patients enter through a separate entry routed along the building perimeter — contained yet dignified. The corridor uses softer lighting, acoustic coffer panels for sensory sensitivity, and the same material vocabulary as the well track to maintain visual continuity without compromising infection control protocols.

06

Reflected Ceiling Plan

Reflected Ceiling Plan
Reflected Ceiling Plan Scale: 1/8" = 1'-0"

Lighting as
Spatial Narrative

The ceiling plane reinforces the dual-track wayfinding strategy through deliberate fixture placement — barrel vault skylights mark the main corridors, ribbon cloud pendants designate zones of pause and waiting, and recessed linear LEDs define the clinical workflow areas.

Barrel Vault Skylight
Alcove Linear LED — 4'
Recessed Linear LED — 8'
Acoustic Coffer Panel
Arched Ceiling Panel
Color Cap Pendant — 12"
Recessed Downlights
07

Reception Perspective

Tickets & Inquiries — One Point Perspective
Tickets & Inquiries — Reception Desk · One Point Perspective D5 Render

The central reception desk is the clinic's orienting landmark — the "ticket counter" of the train hall metaphor. The teal and gold desk front, backlit terrazzo flooring, arched corridor openings reading "Quiet Car" and "Observation Car," and the ribbon cloud pendants overhead create a spatial moment that is simultaneously wayfinding device and architectural destination. Children approach a counter designed at their scale, with visual cues borrowed from the romance of rail travel rather than the anxiety of a medical facility.

08

Section Cut

Pediatric Clinic Section Cut — Reception, Sick Patient Waiting, Nurse Stations, Well Patient Waiting
Reception Section — Sick Patient Waiting · Nurse Stations · Well Patient Waiting Scale: 1/4" = 1'-0"

The section reveals the full spatial hierarchy of the reception zone — arched openings frame each waiting bay, the "Tickets & Inquiries" nurse hub anchors the center as the clinic's primary landmark, and the ceiling's layered materials shift from acoustic coffer panels in clinical zones to arched barrel vaults at key arrival moments. The warm terracotta, cream, and sage palette creates a domestic warmth calibrated for pediatric confidence.

Course
IAD 241 — Human Environments
Institution
Queens University of Charlotte
Deliverables
Floor Plan, RCP, Sections, Perspectives, Material Tray
Project Theme
Designing for Scale — Anthropometrics & Special Populations